Milestone approval rates, rejection trends, and install quality metrics for EPC partners.
Milestone 1 first-time pass rate across all EPCs. Top performers exceed 90%. The #1 rejection driver is Enphase PV Maintainer configuration.
Milestone 2 first-time pass rate. Primary blocker: consumption data correlated with solar production — typically caused by faulty CT installations.
CT Installation & Configuration accounts for 16% of all activation rejections — the single largest blocker to getting systems live.
M1 and M2 approval/rejection rates with specific queue flag breakdowns. Identify the top 3 issues dragging your pass rate down.
NTP-to-Install, NTP-to-Activation, and backlog aging metrics compared to platform medians (49d and 133d respectively).
First-time pass rates, rework frequency, and quality trend analysis over rolling 90-day windows.
Your metrics compared against anonymized peer EPCs in your size category and the Platinum benchmark standard.
Active project backlog broken down by pre-install vs pre-activation, with aging cohorts and stale project flags.
How your operational performance maps to LightReach channel tiers: Certified, Pro, Elite, and Platinum.
Tiers are earned, not given. Based on 6 KPIs: install quality, aging backlog, NPS, collections, tranche execution, and volume.
Entry tier for new LightReach partners. Baseline operational standards and onboarding completion required.
Demonstrated operational consistency. Above-average first-time pass rates and collection performance.
Top-quartile performance across all 6 KPIs. Priority pipeline access and enhanced support.
Only 13 EPCs in 2026. The highest standard in solar. These are the partners LightReach trusts most with pipeline.
Contact your LightReach Regional Manager for your EPC-specific milestone and quality analysis.